Guardian Muslim Marriage

DISPUTE RESOLUTION AGREEMENT

This Dispute(s) Resolution Agreement ("Agreement") governs any and all disputes, claims, controversies, and causes of action (collectively referred to as the "Dispute(s)") between you ("User") and ALI.T INVESTMENTS LLC (“Guardian Muslim Marriage”, “we”, “us”, “our”) arising out of, related to, or in connection with your use of Guardian Muslim Marriage's services, applications, platforms, software, and websites (collectively, "Services"), including but not limited to all Guardian Muslim Marriage policies, terms, agreements, and guidelines ("Policies").

By accessing, using, or interacting with Guardian Muslim Marriage, you agree to be bound by this Agreement, which shall be deemed to cross-reference and incorporate all the Policies, including but not limited to the Terms of Use, Privacy Policy, Community Guidelines, and any additional terms, policies and agreements applicable to specific features, functionalities, or jurisdictional requirements.

2. SCOPE AND MANDATORY ARBITRATION

2.1. This Agreement applies to all Dispute(s) between you and Guardian Muslim Marriage, including but not limited to claims arising from or related to:

(a) Your use of, access to, or reliance on the Services;

(b) The collection, processing, retention, or use of personal data under the Privacy Policy;

(c) Any content posted, shared, or transmitted through the Services, including intellectual property, copyright, and trademark Dispute(s);

(d) The enforcement, breach, interpretation, or validity of any aspect of the Policies;

(e) Any alleged misrepresentation, fraudulent inducement, or breach of contract related to the Services;

(f) Any claim related to Guardian Muslim Marriage's marketing, advertising, promotions, or third-party partnerships;

(g) Any Dispute(s) related to payment, subscriptions, refunds, or billing practices; or

(h) Any alleged harm, loss, or damage suffered due to interactions facilitated by the Services.

2.2. Mandatory Arbitration Requirement

You and Guardian Muslim Marriage expressly agree that any Dispute(s) that cannot be resolved through informal negotiation shall be exclusively resolved through binding arbitration, administered by an arbitration institution designated by Guardian Muslim Marriage, under its prevailing arbitration rules. This means that you waive your right to bring or participate in any class action lawsuit, jury trial, or other court proceeding against Guardian Muslim Marriage.

3. INFORMAL RESOLUTION ATTEMPT

3.1. Before initiating arbitration, you must first attempt to resolve the Dispute(s) by sending a detailed written notice ("Dispute(s) Notice") to 212 E 22ND SUITE #1379, CHEYENNE, WYOMING 82001. The Dispute(s) Notice must include:

(a) Your full legal name, account information, and contact details;

(b) A clear statement of your concerns and the specific nature of the Dispute(s);

(d) A proposed resolution or settlement offer.

3.2. Guardian Muslim Marriage shall have sixty (60) days from receipt of the Dispute(s) Notice to respond. If no resolution is reached within this period, either party may initiate arbitration under this Agreement.

4. ARBITRATION PROCESS

4.1. Arbitration Rules & Venue

Arbitration shall be conducted:

(a) In accordance with the rules of the designated arbitration body;

(b) In a location determined by Guardian Muslim Marriage, unless mutually agreed otherwise; and

4.2. Arbitration Procedure

(a) The arbitrator shall have exclusive authority to resolve any Dispute(s), including those relating to the enforceability of this Agreement;

(b) The arbitration shall be conducted remotely or in person, at Guardian Muslim Marriage’s discretion;

(d) The arbitrator's decision shall be final, binding, and enforceable in any competent court of law.

5. WAIVER OF CLASS ACTION AND JURY TRIAL

5.1. To the fullest extent permitted by applicable law, both you and Guardian Muslim Marriage voluntarily give up the right to have any Dispute(s), claims, or disagreements resolved through a jury trial or traditional litigation in court. Instead, any legal issues arising from your use of our platform, including but not limited to matters concerning the Policies, your interactions with other users, or any agreements related to our services, will be handled exclusively through individual arbitration. However, this requirement does not apply to cases that may be lawfully filed in small claims court or to personal claims related to sexual harassment or misconduct that occur in connection with the use of our services, which may be pursued in a court of law.

5.2. Additionally, you and Guardian Muslim Marriage expressly waive any right to initiate or participate in class actions, collective claims, or any legal proceedings where multiple users bring claims together, whether in arbitration or court. Any Dispute(s) must be handled on an individual basis, and no arbitration or litigation may be consolidated with claims from other users. The arbitrator will have the authority to grant the same types of remedies that a court could, including injunctive or declaratory relief. However, such remedies can only be awarded in favor of the individual party bringing the claim and only to the extent necessary to resolve that specific Dispute(s). The arbitrator is prohibited from granting relief that benefits multiple individuals or anyone who is not directly involved in the arbitration process.

5.3. If a court with proper jurisdiction determines that any portion of this Agreement is not enforceable for a specific type of claim such as a request for broad public injunctive relief and all appeals have been exhausted, then that particular claim may proceed in court. However, any remaining Dispute(s) covered by this Agreement must still be resolved through individual arbitration.

5.4. In the event that this clause, or any significant portion of it, is found to be legally unenforceable, then such portion will become void, except for the waiver of jury trials and any agreed-upon informal dispute resolution procedures. This clause forms an essential part of the terms governing your use of Guardian Muslim Marriage and is intended to ensure a fair and efficient dispute resolution process.

6. DISPUTE RESOLUTION THROUGH BINDING INDIVIDUAL ARBITRATION OR SMALL CLAIMS COURT

6.1. General Applicability

Any Dispute(s) arising out of, relating to, or in connection with this Agreement, your use of the Services provided under this Agreement, or any interactions, transactions, communications, or dealings with Guardian Muslim Marriage, shall be resolved exclusively through binding individual arbitration, except in specific circumstances expressly provided for in this Clause 6.

6.2. Small Claims Court Option

Notwithstanding the provisions of Clause 6.1, either party may elect, at its sole discretion, to resolve an individual claim in a small claims court of competent jurisdiction, provided that the claim satisfies the jurisdictional and procedural requirements applicable to small claims court proceedings.

6.2.1 If a party elects to pursue a claim in small claims court after arbitration has been initiated but before an arbitrator has been formally appointed by the applicable arbitration provider such as National Arbitration and Mediation (hereinafter referred to as “NAM”), the arbitration shall be administratively closed by the arbitration provider without prejudice to either party’s rights under this Agreement.

6.2.2 If any Dispute(s) arises regarding whether a claim falls within the jurisdiction of small claims court, the determination shall be made exclusively by the small claims court itself. However, no factual findings, legal conclusions, or procedural rulings made by the small claims court shall have any preclusive effect in any subsequent proceeding involving Guardian Muslim Marriage and any other individual or entity.

6.2.3 If the small claims court determines that it lacks jurisdiction to hear the Dispute(s), the matter shall be referred to arbitration according to this Agreement.

6.3. Exclusive Venue for Litigation in the Event of Unenforceability

6.3.1 If a court of competent jurisdiction determines that this Clause 6 or the Arbitration Agreement in its entirety is unenforceable, and a party initiates litigation outside of small claims court, such litigation shall be filed and adjudicated exclusively in the federal or state courts located in Dallas County, Texas.

6.3.2. By entering into this Agreement, you irrevocably consent to the personal jurisdiction of these courts for the adjudication of any such claims and waive any objection based on improper venue, inconvenient forum, or similar doctrine.

7. MASS ARBITRATION FILINGS

7.1. Definition and Scope

7.1.1. In the event that multiple arbitration demands of a substantially similar nature are filed either against or on behalf of Guardian Muslim Marriage or its affiliated entities within a compressed timeframe, specific procedural protocols shall be implemented to ensure the efficient and equitable management of such cases. Specifically, if thirty (30) or more arbitration demands or counterclaims are submitted by the same legal counsel, coordinated counsel, or related entities within a period of sixty (60) days, or within any other timeframe that the arbitration provider deems close in proximity, such instances shall be classified as "Mass Filings." The following provisions shall govern the administration of Dispute(s) under such circumstances.

7.2. Applicability of Mass Filing Protocols

7.2.1. If a party initiates an arbitration demand that falls within the definition of a Mass Filing, both parties including Guardian Muslim Marriage and the opposing party hereby agree that such arbitration shall be subject to the protocols set forth in this Agreement. Should any Dispute(s) arise regarding whether a series of arbitration demands constitutes a Mass Filing, the arbitration provider shall have the exclusive authority to make a determination on this matter. During the pendency of this determination and any subsequent proceedings, the applicable statute of limitations shall be tolled from the date of submission of the arbitration demand.

7.3. Bellwether Arbitration Process

7.3.1. It is recognised that when multiple arbitration claims involve substantially similar legal and factual issues, a streamlined approach to adjudication enhances efficiency. Accordingly, the parties shall select ten (10) representative arbitration cases, referred to as "Initial Test Cases", to proceed through arbitration before any additional arbitration claims are processed. Each party shall designate five (5) cases. Only these selected cases shall be formally submitted to arbitration, with all other cases held in abeyance until resolution of the Initial Test Cases.

7.3.2. Filing fees associated with arbitration shall be payable only in respect of the Initial Test Cases. No fees shall be assessed for any other arbitration demands held in abeyance. Guardian Muslim Marriage shall not be deemed to be in breach of this Agreement for non-payment of filing fees for arbitration claims that are being held in abeyance. Any party filing additional arbitration claims outside of the Initial Test Cases shall have those cases automatically suspended by the arbitration provider pending the resolution of the selected Bellwether Arbitrations. The arbitrator presiding over the Initial Test Cases shall endeavour to issue final awards within one hundred and twenty (120) days from the initial pre-hearing conference, unless otherwise extended.

7.4. Global Mediation of Mass Filings

7.4.1 Following the resolution of the Initial Test Cases, both parties shall engage in a structured global mediation process ("Global Mediation") to attempt to resolve all remaining arbitration claims arising from the Mass Filing. The parties shall defer payment of any arbitration filing fees for cases held in abeyance until such time as the Global Mediation process is concluded. Within ninety (90) days of receiving the final awards for the Initial Test Cases, the mediator shall work with the parties to establish a framework for resolution and extend a global settlement offer for all outstanding claims.

7.4.1. Should the parties fail to reach a resolution through the Global Mediation process, they may elect to opt out of arbitration altogether and proceed with litigation in a court of competent jurisdiction. Any such election to opt out must be communicated in writing within sixty (60) days following the conclusion of the Global Mediation process. If no opt-out notice is received within this timeframe, the arbitration claims shall proceed under the "Batch Arbitration" procedures outlined below.

7.5. Batch Arbitration Process

7.5.1 Where a Mass Filing remains unresolved following Bellwether Arbitration and Global Mediation, the remaining arbitration claims shall be administered in an efficient manner through "Batch Arbitration". Under this process:

(a) The arbitration provider shall organise arbitration demands into groups of one hundred (100) claims per batch.
(b) Each batch shall be assigned to a single arbitrator, who shall oversee the proceedings for all claims within that batch.
(c) Each batch shall be treated as a single consolidated arbitration, with one procedural schedule, one hearing (if applicable), and a single final award issued per batch.
(d) The arbitration provider shall assess only one set of filing and administrative fees per batch, payable by each side.

7.5.2 In the event that the arbitration provider declines to administer the Batch Arbitration process under a single filing fee per batch, the provider’s standard fee schedule for mass arbitration filings shall apply.

7.6. Enforcement of Mass Filing Provisions

A court of competent jurisdiction, in accordance with the venue provisions outlined in this Agreement, shall have the authority to enforce the provisions contained in this Clause 7.

8. OFFER OF JUDGMENT

8.1. At least fourteen (14) days before any scheduled arbitration hearing, either party may present a written offer to settle the Dispute(s) under specified terms. If the recipient of such an offer declines it and subsequently fails to obtain a more favourable arbitration award, they shall forfeit any entitlement to recover post-offer costs and shall be responsible for reimbursing the offering party’s costs incurred from the time of the offer.

9. OPT-OUT RIGHTS

9.1. Updates to this Agreement shall not create a new opportunity for users to opt out of arbitration if they have previously agreed to an arbitration provision under an earlier version of the Policies and have not validly opted out.

10. EXISTING USERS AND OPT-OUT MECHANISM

10.1. Users who have previously agreed to arbitration remain bound by the most recent prior version of this Agreement unless they validly opt out of the updated provisions as set forth herein. Any user who does not opt out in accordance with the prescribed procedure shall be bound by this updated arbitration agreement, which shall apply to all Dispute(s), including those that arose before the effective date of the updated Terms but were not previously submitted to arbitration.

10.2. To opt out of this Agreement, a user must submit a written request via email to [support@guardianmuslimmariage.com], within thirty-one (31) days of first becoming subject to the updated arbitration agreement. The opt-out notice must include the user’s full name, username (if applicable), the email address or phone number associated with the user’s Guardian Muslim Marriage account, and an unequivocal statement expressing the intent to opt out of arbitration. Opting out of arbitration shall not affect any other provision of the Terms and shall not exempt the user from any previously agreed arbitration provisions unrelated to this Agreement.

10.3. Failure to comply with the opt-out procedure within the specified timeframe shall result in the user being bound by this Agreement in its entirety.

11. SEVERABILITY AND SURVIVAL

11.1. Notwithstanding any provision to the contrary within this Agreement, in the event that any specific term, clause, or portion of this Agreement is determined by a court of competent jurisdiction or other authority empowered by law to be invalid, unenforceable, or otherwise without legal effect, whether in whole or in part, then such specific provision or provisions shall be deemed severed from this Agreement. The severance of any such term shall not in any way impact or compromise the enforceability, validity, or legal effect of the remaining provisions of this Agreement, all of which shall remain binding upon the parties and shall continue to be given full force and effect to the maximum extent permitted by law.

11.2. In the specific instance where a court or other adjudicatory body finds that any particular provision contained within this Agreement is deemed unenforceable or invalid due to its conflict with a non-waivable right under applicable law specifically, a right that allows a party to seek public injunctive relief that cannot be lawfully restricted or waived through a private contractual agreement, then, and only to the extent necessary to preserve such non-waivable right, the Dispute(s) relating exclusively to the entitlement to such injunctive relief shall be removed from the scope of arbitration and may instead be adjudicated in a court of law as permitted under the governing jurisdiction. However, this limited severance shall not extend to or affect the enforceability of arbitration as the agreed-upon mechanism for resolving all other Dispute(s) arising under this Agreement, including but not limited to claims for monetary damages, declaratory relief, or other legal or equitable remedies that do not involve a request for public injunctive relief. In such circumstances, all remaining Dispute(s) shall be subject to mandatory arbitration in accordance with the terms and conditions of this Agreement, and the parties shall remain bound to resolve such Dispute(s) through arbitration rather than litigation.

11.3. Furthermore, the provisions set forth within this Agreement, including but not limited to all obligations, rights, and commitments arising under the Arbitration Agreement contained herein, shall remain in full force and effect and shall continue to be legally binding upon the parties, irrespective of whether the formal contractual relationship between the parties has come to an end. The conclusion, termination, expiration, or cessation of any direct or indirect relationship between the parties shall not, under any circumstances, be construed to nullify, invalidate, or otherwise limit the ongoing enforceability of this Agreement. The parties expressly acknowledge and agree that their obligations under this Agreement shall survive any such termination and shall remain in effect indefinitely, to the fullest extent permissible by law, ensuring that any Dispute(s) arising out of or related to this Agreement shall be resolved in accordance with its terms, even after the cessation of the parties' formal association.

11.4. This provision shall be interpreted in a manner that preserves the integrity of this Agreement to the fullest extent possible while ensuring compliance with applicable laws governing arbitration, non-waivable rights, and the enforceability of contractual obligations beyond the termination of the contractual relationship between the parties.

12. GOVERNING LAW AND JURISDICTION

12.1. The parties to this Agreement expressly acknowledge and agree that the Federal Arbitration Act (“FAA”) shall govern all matters relating to the formation, validity, interpretation, enforceability, and implementation of this Agreement, including but not limited to any and all procedural and substantive aspects arising therefrom. The FAA shall serve as the primary legal framework governing this Agreement, ensuring consistency in the interpretation and enforcement of its provisions to the fullest extent permissible under applicable law.

12.2. However, in the event that it is judicially determined, through a ruling by a court of competent jurisdiction or another legally empowered adjudicatory body, that the FAA does not apply, in whole or in part, to any specific issue concerning the interpretation or enforcement of this Agreement, then, and only to the extent necessary to resolve such issue, the substantive and procedural laws of the State of Texas, Dallas shall apply in determining that issue. Such application of Texas law shall be made strictly in accordance with this Agreement and shall be enforced notwithstanding any conflict-of-law doctrines, principles, or other legal rules that might otherwise direct the application of a different jurisdiction’s laws. The parties expressly waive any argument or reliance on choice-of-law principles that would result in the application of any law other than Texas law, should the FAA be deemed inapplicable.

12.3. The selection of the arbitration provider, as well as the procedural rules governing the arbitration proceedings, shall be determined based on the geographical location of the party initiating the arbitration. Specifically:

(a) For Residents of California: If the party initiating arbitration resides in the State of California at the time of the arbitration demand, the arbitration shall be administered and conducted by ADR Services, Inc. in accordance with its most current arbitration rules and procedures, as may be amended from time to time. The parties expressly agree that the arbitration shall be conducted in a manner consistent with these rules, subject to the provisions and limitations set forth in this Agreement.

(b) For Residents Outside of California: If the party initiating arbitration resides outside of the State of California at the time of the arbitration demand, the arbitration shall instead be administered by National Arbitration and Mediation (“NAM”), in accordance with its most current Comprehensive Dispute Resolution Rules and Procedures. The arbitration shall proceed under the rules and procedures most recently published by NAM, as applicable, except where modified by the specific terms set forth within this Agreement.

12.4. Should it occur that the arbitration provider designated herein is unable, unavailable, or otherwise unwilling to administer the arbitration in a manner that is fully consistent with the express provisions of this Agreement, including but not limited to the requirements described in this Agreement concerning mass filings and related procedural considerations, then the parties shall, in good faith, mutually select an alternative arbitral forum. Such alternative forum shall be one that possesses the requisite authority, competence, and procedural framework necessary to conduct arbitration in accordance with the terms of this Agreement while ensuring the preservation of the parties’ agreed-upon arbitration rights and obligations.

12.5. In the event that the parties are unable to reach a mutual agreement regarding the selection of an alternative arbitration provider, the parties may seek judicial intervention solely for the limited purpose of determining an appropriate alternative forum that is capable of administering the arbitration in a manner consistent with this Agreement. The parties expressly agree that such judicial intervention shall be narrowly construed and shall not, under any circumstances, constitute a waiver of their obligation to arbitrate, nor shall it serve as grounds for disputing the general enforceability of this Agreement.

13. MODIFICATION OF THIS AGREEMENT

13.1. Guardian Muslim Marriage reserves the right to amend, revise, or update this Agreement at any time, and such modifications shall be effective immediately upon publication within the Policies. Continued use of the Services constitutes acceptance of any changes.

14. ENTIRE AGREEMENT & CROSS-REFERENCE TO THE POLICIES

14.1. This Agreement, in conjunction with all referenced and incorporated the Policies, constitutes the entire agreement governing dispute resolution between you and Guardian Muslim Marriage. In the event of any inconsistency, this Agreement shall be interpreted in a manner that preserves the enforceability of arbitration and Guardian Muslim Marriage’s rights.

14.2. You acknowledge that this Agreement cross-references and integrates all the Policies, including but not limited to:

(a) Terms of Use (governing overall use of the Services);
(b) Privacy Policy (detailing data collection and processing);
(c) Community Guidelines (regulating user conduct and permissible content);
(d) Payment Terms & Refund Policy (governing transactions and purchases); and
(e) Any Additional Policies applicable to specific Services, features, or jurisdictions.

14.3. By continuing to use the Services, you expressly acknowledge and agree to this Dispute Resolution Agreement and all incorporated the Policies.